Privacy Policy

1. Information We Process

To provide high-performance audio software and cloud licensing services, we process limited categories of data:

• Account Data: Email address, account identifiers, and encrypted security tokens created upon registration.
• Licensing & Device Metadata: Hardware machine signatures, OS version, active seat allocations, and license activation state used to validate digital entitlement.
• Payment References: Transaction reference IDs, order timestamps, and payment provider confirmation tokens. We do NOT store full credit card numbers or banking secrets directly.
• Support Correspondence: Messages, diagnostic logs, and error reports submitted when requesting technical support.

2. How We Use Information

We process information strictly for legitimate operational purposes:

• Delivering and activating software licenses across registered user devices.
• Processing subscription orders, license renewals, and invoice issuing.
• Providing customer support and troubleshooting software compatibility.
• Protecting systems against unauthorized distribution, software piracy, and security abuse.

3. Data Sharing & Third Parties

We do NOT sell, rent, or trade your personal data. We may share limited operational data with trusted service providers strictly necessary for operating our platform (e.g., payment gateways, cloud hosting infrastructure, and email delivery providers) under strict confidentiality agreements.

4. Data Security & Protection

We implement industry-standard administrative, technical, and physical safeguards—including SSL/TLS encryption for transit data and encrypted credential storage—to protect your information against unauthorized access, loss, or alteration.

5. Contact Privacy Officer

If you have questions about this Privacy Policy or wish to request data correction, please email our legal team at [email protected].