Refund Policy

This page describes general refund expectations for iLA Soft products and digital services. Final checkout terms may include product-specific details.

Digital products

Digital products, licenses, presets, downloads, and online services may become non-refundable after access, activation, substantial use, or download unless required otherwise by applicable law.

Duplicate or mistaken payments

If you believe a payment was duplicated or made by mistake, contact [email protected] with payment reference, account email, and product name.

Technical issues

For technical issues, please contact support first so we can investigate installation, license, device, routing, or compatibility problems.